Clear answers before you sign.

Segonix is developing a soon-to-launch Chicagoland Hybrid Home Backup offering for households that want more control over when and how they use stored energy. The planned lineup includes approximate 20, 40, and 60 kWh storage targets, with generator-support options available.

No. The planned battery offering is separate from the utility that delivers electricity and any company the customer chooses to supply electricity. Customers keep their existing utility and electricity-supply arrangements unless a future written offer expressly says otherwise.

Current battery-only monthly pricing is $29 for Segonix 20, $39 for Segonix 40, and $49 for Segonix 60. Generator delivery and recharge support on those plans and their prepaid versions is currently $195 per qualifying event, subject to availability and the signed addendum. Monthly generator-support plans are $69, $79, and $89 and currently have no separate per-event generator fee. Prepaid battery options are $1,450, $1,950, and $2,450 for the same 60-month period. Monthly plans use 50 monthly payments within one 60-month battery agreement.

Each battery agreement is one 60-month block with no automatic renewal. The battery equipment remains company-owned. The signed agreement will identify the equipment, included services, payment schedule, access rights, customer responsibilities, service limits, and end-of-term choices.

The one-time installation price for 2026 is $995. Homes with multiple main electrical panels require additional equipment and labor, which adds cost. Property-specific electrical upgrades, permits, taxes, and extraordinary site work may also be separate. Every added cost must be disclosed before that work is approved.

The proposal should identify the battery configuration, selected loads, planned placement and finish, electrical work, controls, reserve settings, generator-support scope, installation price, known exclusions, and any property-specific upgrades, permits, taxes, or extraordinary site work.

Segonix is now accepting launch interest by email. Use the signup section on the Home page to prepare a message to eps2009.scott@gmail.com. The form opens the visitor’s email application; the visitor must review and send the message. Segonix does not store the form entries on this website. Sending interest is not a preorder, reservation, contract, or guarantee of service.

Every property is reviewed individually. Segonix begins with photos, utility and equipment information, selected loads, and an electrical and design review, then requires an on-site inspection whenever dimensions, electrical conditions, access, drainage, hazards, approvals, or an unusual layout cannot be confirmed remotely. Final eligibility, placement, scope, and price are determined case by case by Segonix and the licensed installing contractor.

The planning review covers the utility meter and service, main disconnect and panels, transfer equipment, selected loads, solar, EV chargers and generators, manufacturer and code clearances, a stable and compliant equipment location and mounting surface, drainage and flood exposure, safe working and service access, communications, permits, utility requirements, and visible property hazards. Indoor or outdoor placement is confirmed for the selected equipment, property, and local requirements.

Yes. Segonix can review alternate locations, equipment layouts, conduit paths, load configurations, protective measures, and work that could make a difficult site suitable. Safety rules, manufacturer instructions, licensing requirements, and required utility or authority approvals cannot be waived. Any exception or added work must appear in the approved written scope.

Every home receives an individual qualification review. A clear standard installation may be evaluated first from complete photos and records, but Segonix may require an on-site inspection before approval whenever the available information is incomplete or a site condition could affect safety, code compliance, price, equipment choice, placement, schedule, or serviceability.

The current offering is planned around configured loads, not an unconditional promise to operate every appliance at the same time. The signed design will identify supported circuits or load limits. High-demand equipment may need to be turned off or managed during an outage.

Not necessarily. Segonix is being designed to charge from the grid on eligible rate plans. Solar compatibility depends on the final equipment, utility rules, existing solar design, and site configuration. Solar production and savings are not promised unless they are specifically included in writing.

Outdoor placement may be possible when the final equipment and property meet the required conditions. Warm white is the planned primary finish, with satin black as an option. Placement, finish availability, clearances, drainage, protection, and site work are confirmed for each home.

The final installation scope must state who prepares and pays for each permit, inspection, utility application, tariff document, and interconnection agreement. Requirements can differ among Chicago, surrounding municipalities, counties, and serving utilities. Depending on the system design and operating mode, utility interconnection review may be required. Required approvals cannot be waived by Segonix, and the work must use the licenses, certifications, and qualified installers required for that address and system.

Timing depends on the home review, equipment availability, permits, utility approvals, weather, electrical upgrades, and inspection schedules. A projected date is an estimate until the required approvals and site conditions are confirmed.

Work outside the signed scope should be documented before it proceeds. A written change should describe the reason, price, schedule effect, and whether the change is required for code, safety, utility approval, or the customer’s requested design.

On eligible time-of-use plans, Segonix may charge during lower-price periods and support configured home loads when prices rise. Results depend on the utility rate, household use, system size, settings, battery availability, and future rate changes. Savings are estimates, not guarantees.

The final equipment and agreement will define automatic operating schedules, customer controls, reserve settings, remote support, and any circumstances in which Segonix may change settings. The current concept is rate-aware storage for the home; it is not a separate retail electricity plan.

A properly installed and configured battery system may support selected household loads during a qualifying outage. Backup capability and duration depend on the final equipment, charge level, system configuration, selected loads, temperature, battery condition, and household energy use.

There is no single duration for every home. Stored energy is used faster by air conditioning, electric heat, water heating, cooking, laundry, pumps, vehicle charging, and other large loads. Reducing demand generally extends backup time. Any runtime example is an estimate, not a promise.

The system may shed configured loads, decline to start, shut down, or require the customer to reduce demand before backup can resume. The final design should identify important power limits and any automatic or manual load-management steps.

No battery, utility, network, or generator-delivery service should be treated as guaranteed power for life-critical equipment. Customers who depend on powered medical devices or other life-safety systems need an independent emergency plan recommended by the device provider and qualified professionals.

The battery equipment remains company-owned during the agreement. The final agreement must define monitoring, maintenance, repair, replacement, customer access, warranty handling, and costs for damage caused by misuse, unauthorized work, negligence, or intentional acts.

A conventional battery has one stored charge. Infinite Battery describes Segonix’s planned ability to replenish the battery through generator-based recharge support during a qualifying extended outage, then return the home to quiet battery power. It does not mean unlimited output, endless fuel, or unconditional uninterrupted service.

For an enrolled and compatible home, Segonix’s planned Recharge Service would dispatch generator-based support during a qualifying extended outage, connect it through the approved equipment, replenish the battery, and remove or disconnect the support as the service plan requires. Exact dispatch and operating procedures belong in the Generator Delivery & Recharge Service Addendum.

No. Dispatch can depend on outage qualification, enrollment, service-area coverage, safe road and property access, weather, flooding, emergency restrictions, equipment and fuel availability, crew capacity, communications, battery condition, and other conditions beyond reasonable control. The final agreement must explain priority, response targets, and service limits.

The current $195 per-event fee applies to qualifying generator delivery and recharge support under the $29, $39, and $49 battery-only monthly plans and their prepaid versions. The $69, $79, and $89 monthly generator-support plans currently have no separate per-event generator fee. Dispatch is not guaranteed. The signed service addendum must define event qualification, availability, when a fee is due, and what delivery, connection, operation, fuel, wait time, repeat visits, removal, taxes, and extraordinary conditions are included. Additional service options may be introduced later and will be explained before enrollment.

The customer must provide lawful and reasonably safe access, disclose gates, pets, flooding, damaged equipment, medical or fire hazards, and keep the approved operating area clear. A crew may pause or refuse service when the route, property, equipment, weather, or conduct at the site is unsafe.

A portable generator must never operate inside a home, garage, shed, or other enclosed space. Illinois and federal safety guidance says it should operate outdoors at least 20 feet from buildings, doors, windows, and vents, with exhaust directed away. Manufacturer instructions, working carbon-monoxide alarms, electrical codes, and crew safety rules also apply.

Only the people and procedures authorized by the final service addendum may handle delivered generators, fuel, cords, inlets, or recharge equipment. Customers may not relocate, modify, bypass, backfeed, refuel while hot, or connect unapproved equipment. Utility restoration does not automatically make a running generator safe to approach.

Segonix may delay, reroute, suspend, or cancel a visit when service cannot be performed lawfully and safely. The agreement must explain notice, rescheduling, any refund or credit that applies, and circumstances that do not create liability for lost power, food, comfort, business activity, medical needs, or other consequential losses.

Only equipment confirmed as compatible with the installed system and allowed by the signed scope may be connected. Generator manufacturers remain responsible for their own products and warranties. Damage or hazards caused by unapproved, defective, poorly maintained, or improperly operated third-party equipment may be excluded from Segonix service and warranty coverage.

The planned document set includes a Battery Services Agreement, written installation scope and price, payment schedule, change-order process, Generator Delivery & Recharge Service Addendum when selected, safety rules, privacy and system-data notice, move, transfer, removal, and cancellation terms, and any Illinois consumer notices that apply. The customer should receive and keep a completed copy of every signed document before work begins.

The final agreement must state whether the agreement may transfer to a qualified buyer, whether equipment may remain temporarily, and what inspection, consent, removal, restoration, notice, and fees apply. No transfer should be assumed until Segonix approves it in writing.

Cancellation rights, notice, any Illinois or federal cooling-off period that applies, unpaid amounts, deinstallation, equipment removal, restoration, and any permitted fees must be stated in the signed agreement. The website does not create or replace those rights.

The final agreement should provide reasonable access rights for scheduled installation, inspection, maintenance, emergency safety work, generator support, repair, replacement, and removal. Except for an emergency or another legally permitted circumstance, the agreement should describe notice and scheduling expectations.

A connected battery may generate equipment status, charge, power-flow, fault, outage, performance, network, and service records. A privacy and system-data notice must explain what is collected, why it is used, who receives it, how long it is retained, how it is protected, and which customer choices or legal rights apply.

Included maintenance, manufacturer warranties, installer workmanship coverage, response process, exclusions, and replacement decisions must be identified in the signed agreement. Website descriptions are not a warranty and do not expand the written equipment or service warranty.

The final signed customer agreement, approved installation scope, written change orders, and applicable law control. This website explains the planned offering and may change before launch; it is not an offer, utility tariff, electricity-supply contract, warranty, or substitute for legal and safety advice.